By Steve Crescenzo

Verbs are the engine of strong writing

Someone much smarter than me once said: “Verbs are the engine of strong writing.” Truer words have never been spoken. Or should I say uttered. Or screamed or shouted or declared? But in the corporate writing world, we don’t USE good verbs. We use verbs like “Implement” and “Leverage” and “Optimize” and “Impact.” It doesn’t …

Read more

Data Gives You Power

This week’s tip on Low Hanging Fruit: Use data as power to communicate differently. My wife and business partner and MUCH better half, Cindy Crescenzo, is the queen of employee communication measurement. She speaks all over the world on the topic. And her favorite thing to say is: “You never want to walk into a …

Read more

Is it time to retire the term, “Intranet?”

In 1994, I launched a publication called The Intranet Report. It was a print newsletter! Remember those? The publication was all about this weird new “internal World Wide Web” that people were starting to call “Intranets.” I was working as the Editorial Director and VP of New Product Development at Ragan Communications, a publishing/conference company …

Read more

Where do bad words come from?

People say “world class” when they haven’t the energy or the courage to find and use a word that actually means something There are a lot of bad words out there. And most of them can be found inside companies, where good people use bad words for the wrong reasons. You hear words and sentences in …

Read more

Great Writing is built on specificity

Great writing is built on specificity By Steve Crescenzo Organizational leaders love to talk about “the big picture.” They love to talk about “the view from 30,000 feet.” Why? Because that’s where they live. They sit up there on the corporate version of Mount Olympus, and hurl communication thunderbolts down upon the masses in the …

Read more

What is the communicator’s role in engagement?

While some companies spend thousands of dollars on useless “engagement surveys” smart communicators do their own thing to drive employee engagement This month, I’m giving a speech in Warsaw, Poland on the communicator’s role in employee engagement. And make no mistake: I believe a strategic, creative communications team do a lot to drive employee engagement. …

Read more